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Richell USA, Inc. offers Manufacturer’s Standard 90-Day Warranty on its products. |
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This Limited Warranty covers any defect in material or workmanship under only normal use during the warranty period which is determined by the date of original purchase through Richell USA’s authorized retailer. |
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During the warranty period, Richell USA, Inc. will replace defective product or product’s part that is proved to be a result of improper material or workmanship under normal use and maintenance. |
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This Limited Warranty does not cover any defect caused by conditions, worn, misuse or damage not resulting from defects in material or workmanship. |
Please have your proof of purchase ready when you contact us for warranty.
Richell USA, Inc. is an exclusive distributor of Richell Corporation.
In the event that consumers purchase Richell products from unauthorized retailers, such as social networking sites, auctions, flea market sites, etc., Richell USA, Inc, can not be responsible for any issues resulting from such purchases.
Please note that any products imported by parallel importers other than sold through authorized distributors are not covered by our Product warranty or after-sales service. To ensure the best experience with Richell products, we strongly recommend consumers to purchase through Richell's authorized retailers.
In some cases, brand logos and product images, which we have the authority to use, are reproduced or used without our permission on websites handled by some parallel importers. As such illegal use may mislead consumers into believing that the product is genuine, we will take legal action to prevent such use.
